How Are We Doing?

Listening to our customers is the only way for us to survive and thrive in this business. We want to know what our customers want, and what they expect of us. The reviews and testimonials below are what we have been listening to recently! Leave us a review today on Dealerrater.com, Cars.com, or Edmunds.com to tell us about your recent experience at Onion Creek Volkswagen in Austin, TX!

Always Working to Earn Your Business

Austin, Texas drivers enjoy our second-to-none customer service, our extensive selection of new Volkswagens and used vehicles, as well as our top-notch service center. When you purchase a new or used vehicle at Onion Creek Volkswagen, you become a part of our family. We want to try our hardest to make the process as streamlined and easy as possible for our customers. After you have found your new car, truck, or SUV, you’re encouraged to come back to the Onion Creek Volkswagen Service Center where we would love nothing more than to provide you with the auto services you need. We are also happy to provide our customers around Austin and San Marcos, Texas with service specials to help them save. If you have been in a car wreck or are looking to upgrade, we have the genuine factor-made Volkswagen parts that are designed to fit seamlessly onto your vehicle. Put your Volkswagen in the hands of technicians you can trust.

Should You Do Business with Onion Creek Volkswagen?

At Onion Creek Volkswagen, we strive for our customers to have a splendid experience when they are under our roof by providing hassle-free service with a smile. Read below and see if Onion Creek Volkswagen is the type of dealership that you would like to do business with. We are sure that our past customers can convince you on our reputation.

Customer Lobby
21 Reviews
4.9 out of 5 stars
Showing 4-star reviews / Show all reviews
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Chris 01 Feb 2018
I always receive great service. Stephen, the advisor is always very helpful and honest. The video sent by tech was very informative. Wish the price wasn't as much as it was.
4 rate
DealerRater
David Morris 09 Dec 2017
I had to adjust my service time by a few hours prior to my appointment, no issues. The oil change, tire rotation, new windshield wipers and State inspection was completed quickly. Would of given a five star rating but the state inspection didnt show up on the Tax Office website so I had to take the ...paperwork into the city office to get my new sticker. Must be a glitch on the dealership computer. Show more
4 rate
Cars.com
Gary 16 Aug 2017
I wrote a review yesterday about being overcharged. I received a call from the service department who told me a mistake was made on my bill. I received a check with the difference paid back. I think that the mistake was honest and am really impressed with the customer service given to my wife and my...self . Thank you. Show more
4 rate
Cars.com
Rosemary 01 Apr 2017
I did not have to wait long and waiting room was clean. They only had to rotate my tires, was to early for an oil change.
4 rate
Cars.com
Betty 26 Mar 2017
My experience had Prompt service, Answered questions were answered, issues, Explained issues , professional behavior was exhibited, communication was understandable, friendly attitude
4 rate
Cars.com
Betty 26 Mar 2017
My experience had Prompt service, Answered questions were answered, issues, Explained issues , professional behavior was exhibited, communication was understandable, friendly attitude
4 rate
Cars.com
Joe A., San Angelo, TX 20 Mar 2017
Great place. I went here to get my 14' GLI serviced for the term of lease. My car came out clean and ran in great shape.
4 rate
Yelp
Mark 06 Mar 2017
traded in my truck for another in about 3 hrs everyone in the process was genuine kind and courtesy we laugh a lot.
4 rate
Cars.com
Frank 03 Mar 2017
Hunter in used car department was very nice and helpfull. Over all experience was very good. Would deal here again. Thanks Frank.
4 rate
Cars.com
VWOwner 03 Dec 2016
The initial purpose of my visit was to initiate the buyback process for my 2012 Jetta TDI. The team at Onion Creek were helpful and offered an additional good will incentive over what VW Corporate provided. During this period, I also had service performed on my TDI which was performed to the cost es...timate provided and the work met my expectations for completion and scope. Just recently, I decided to proceed with a replacement of my TDI with another VW. I have been quite satisfied with the Passat and Jetta I have owned. I was able to get a good deal on a 2016 1.4T Jetta S/with Technology. To date I have been happy with my choice. Still waiting for the buyback date to be scheduled, but this is not a dealership issue. Show more
4 rate
DealerRater
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