How Are We Doing?

Listening to our customers is the only way for us to survive and thrive in this business. We want to know what our customers want, and what they expect of us. The reviews and testimonials below are what we have been listening to recently! Leave us a review today on,, or to tell us about your recent experience at Onion Creek Volkswagen in Austin, TX!

Always Working to Earn Your Business

Austin, Texas drivers enjoy our second-to-none customer service, our extensive selection of new Volkswagens and used vehicles, as well as our top-notch service center. When you purchase a new or used vehicle at Onion Creek Volkswagen, you become a part of our family. We want to try our hardest to make the process as streamlined and easy as possible for our customers. After you have found your new car, truck, or SUV, you’re encouraged to come back to the Onion Creek Volkswagen Service Center where we would love nothing more than to provide you with the auto services you need. We are also happy to provide our customers around Austin and San Marcos, Texas with service specials to help them save. If you have been in a car wreck or are looking to upgrade, we have the genuine factor-made Volkswagen parts that are designed to fit seamlessly onto your vehicle. Put your Volkswagen in the hands of technicians you can trust.

Should You Do Business with Onion Creek Volkswagen?

At Onion Creek Volkswagen, we strive for our customers to have a splendid experience when they are under our roof by providing hassle-free service with a smile. Read below and see if Onion Creek Volkswagen is the type of dealership that you would like to do business with. We are sure that our past customers can convince you on our reputation.

Customer Lobby
212 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
Roger Balettie 01 Dec 2017
I came into Onion Creek on a Saturday morning, needing to potentially get my locking lug-nuts removed. After talking with the (exceptionally friendly and helpful) Service Writer, he was able to provide me with a better total price, quality of product (new tires), and overall service experience (inc...luding getting me "in and out the door") faster than the "nationally-known tire provider" could. I've found my new favorite VW dealership (and service center!). When it comes time to trade in my CC on a new VW, I know where I'm coming! Show more
5 rate
Natalie17 12 Nov 2017
The overall experience was quick and easy. Ruben was very helpful. He helped me purchase the truck of my dreams. Very happy with my purchase!
5 rate
Tdiguy 27 Oct 2017
James Wilson and techs took great care of me. Timely, and professional service. Exceeded my expectations. They need to know they’ve got it right
5 rate
Lamar Simpson 17 Sep 2017
Great service. Very nice people.Highly recommend this dealership. Todd is a great service manager.
5 rate
ozocuto 08 Sep 2017
Ruben helped us get out of a bad car and into a good one SEAMLESSLY! His attention to our needs and our previous negative experience at another dealership made us feel understood. Ruben was patient and worked with us through our scenarios (purchasing vs. leasing) and gave us the space we needed to m...ake our decision. Many thanks Ruben!!! Show more
5 rate
Sammy 27 Aug 2017
I live about thirty miles from this dealership, but the ease of getting my car serviced is what I like about this dealership.
5 rate
Dennis 23 Aug 2017
friendly people who seemed sincerely glad you were there. This time there was no selling pressure when i was only there for service, so it was great. Just because Im looking at cars while mine is in service, doesnt mean im shopping
5 rate
Sharon 17 Aug 2017
The salesman Amin was very helpful and got all the information together and was able to get me into my car. I live in Kilgore and the car was in Austin. I was going to pick it up but they brought it to Longview. Which I appreciate very much. I got up Saturday morning drove to Gorman McCracken signed... the paperwork and drove him in my car. Thank you so much for making buying a car so easy. Show more
5 rate
Gary 16 Aug 2017
I wrote a review yesterday about being overcharged. I received a call from the service department who told me a mistake was made on my bill. I received a check with the difference paid back. I think that the mistake was honest and am really impressed with the customer service given to my wife and my...self . Thank you. Show more
4 rate
Alexandra 14 Aug 2017
Friendly customer service , everything was explained to me word by word. Their attentiveness towards the customers was great. Will defiantly recommend
5 rate
Please speak with our trade advisor for more information.