Listening to our customers is the only way for us to survive and thrive in this business. We want to know what our customers want, and what they expect of us. The reviews and testimonials below are what we have been listening to recently! Leave us a review today on Dealerrater.com, Cars.com, or Edmunds.com to tell us about your recent experience at Onion Creek Volkswagen in Austin, TX!
Always Working to Earn Your Business
Austin, Texas drivers enjoy our second-to-none customer service, our extensive selection of new Volkswagens and used vehicles, as well as our top-notch service center. When you purchase a new or used vehicle at Onion Creek Volkswagen, you become a part of our family. We want to try our hardest to make the process as streamlined and easy as possible for our customers. After you have found your new car, truck, or SUV, you’re encouraged to come back to the Onion Creek Volkswagen Service Center where we would love nothing more than to provide you with the auto services you need. We are also happy to provide our customers around Austin and San Marcos, Texas with service specials to help them save. If you have been in a car wreck or are looking to upgrade, we have the genuine factor-made Volkswagen parts that are designed to fit seamlessly onto your vehicle. Put your Volkswagen in the hands of technicians you can trust.
Should You Do Business with Onion Creek Volkswagen?
At Onion Creek Volkswagen, we strive for our customers to have a splendid experience when they are under our roof by providing hassle-free service with a smile. Read below and see if Onion Creek Volkswagen is the type of dealership that you would like to do business with. We are sure that our past customers can convince you on our reputation.
4.9 out of 5 stars
Airiel Pommaz at South Austin was outstanding. Best car buying experience ever. It was a pleasurable experience we were welcomed and not pressured which we like. Purchasing and financing was fast and efficient . Very happy
Excellent customer service throughout the entire process! Found the exact vehicle in another city, had it delivered and ready to be driven away the very next day.
Jeff was new to selling VWs and was upfront about not knowing all there is to know about them. He was personable and had no problems finding the answer if needed.
Honesty and kindness of Mr. Gilbert, our sales representative
He was consistent and answers his phone when we called him as we are willing and dealing with the price.
I go to this location for oil changes and anything else my car needs. I have always been assisted by Robert, he's great! Coffee bar is awesome and my car is done and washed within an hour usually.
It was a very low pressure, transparent transaction. Jeff was great to work with and did a great job breaking down the deal that I received on my car!
It was a great process this is our first new car ever sale guy all over to fine what we were looking for financial guy not so great We definitely recommend this dealer for your new car or used
I have always been a VW fan, but after buying my preowned 2013 Jetta from Onion Creek VW, I am a huge fan of this dealership, also. My salesman, Soul, asked what features I wanted in a vehicle and showed me a variety of cars that fit my needs. There was no pressure to buy a car, unlike dealerships I've purchased from in the past. They worked with me to negotiate the best price, and I left feeling extremely satisfied. I highly recommend Onion Creek VW!
Very professional team including service manager, service writer and technicians. Nice addition to washing car after service. Highly recommend to others.
I did my research and knew exactly what I wanted. The sales person, Joeleen, went out of her way to ensure I got what I wanted. The exact model I was looking for was not available in their inventory, but we got all of the paperwork signed and they sent me home in a loaner. 36 hours later, my car had arrived from another dealership, was prepped and ready to go. The delivery process was fun and very thorough. Joeleen made sure I knew exactly how everything in the car worked and even gave me a follow up call a week later to make sure everything was going great with the car. Best of all, I didn't feel pressured to get a deal done, it was a very easy experience.... More