How Are We Doing?

Listening to our customers is the only way for us to survive and thrive in this business. We want to know what our customers want, and what they expect of us. The reviews and testimonials below are what we have been listening to recently! Leave us a review today on Dealerrater.com, Cars.com, or Edmunds.com to tell us about your recent experience at Onion Creek Volkswagen in Austin, TX!

Always Working to Earn Your Business

Austin, Texas drivers enjoy our second-to-none customer service, our extensive selection of new Volkswagens and used vehicles, as well as our top-notch service center. When you purchase a new or used vehicle at Onion Creek Volkswagen, you become a part of our family. We want to try our hardest to make the process as streamlined and easy as possible for our customers. After you have found your new car, truck, or SUV, you’re encouraged to come back to the Onion Creek Volkswagen Service Center where we would love nothing more than to provide you with the auto services you need. We are also happy to provide our customers around Austin and San Marcos, Texas with service specials to help them save. If you have been in a car wreck or are looking to upgrade, we have the genuine factor-made Volkswagen parts that are designed to fit seamlessly onto your vehicle. Put your Volkswagen in the hands of technicians you can trust.

Should You Do Business with Onion Creek Volkswagen?

At Onion Creek Volkswagen, we strive for our customers to have a splendid experience when they are under our roof by providing hassle-free service with a smile. Read below and see if Onion Creek Volkswagen is the type of dealership that you would like to do business with. We are sure that our past customers can convince you on our reputation.

Customer Lobby
205 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
Bracho Nacho 09 Feb 2019
Grace has been a phenomenal service advisor. Every time I have an issue with my ‘17 GTI, I just have to contact her and she has me in and out, no hassle. And to top it off, every service comes with a complimentary car wash. If you have warranty for your VW, I have a hard time believing you leave O...nion Creek unsatisfied. Show more
5 rate
Google
Angelmoreno 12 Feb 2018
Always happy with their service and professionalism! I appreciate y’all always staying on top of the repair and not leaving me wondering where we are in the process.
5 rate
DealerRater
2013GolfR 10 Feb 2018
Steve and the texhnician did a giod job of explaining what neeeded to be done and how long it would take. Needed to be somewhere later on a Friday so they even got me out early. Great dealer and great service!
5 rate
DealerRater
biontsang 07 Feb 2018
I have taken my two cars to Onion Creek Volkswagen for regular maintenance and various service needs ever since they opened. They always provide quality service and really take care of their customers.
5 rate
DealerRater
Mike P. 07 Feb 2018
I have owned my Jetta for just over 2 years now and have had all scheduled maintenance done here. Ken Wiley is great to work with and provided fantastic service. While waiting he kept me up to date on the process and the video from the service tech going over the process was a awesome touch.
5 rate
DealerRater
MCroft 07 Feb 2018
Happy as always working with Steven. I was a same-day walk-on, and he kept me informed about what was going on, how long it will take. There was a problem on the bill, and he saw it and got it corrected even though it was an issue with parts. He is on top of his job and gets things done.
5 rate
DealerRater
Badmanjose 03 Feb 2018
Everything great except Carwash. Got there at 7am. Steven had me out by 7:30. He told me Carwash people got there at 7:30. But I left at 8 and still Carwash people hadn’t showed up.
5 rate
DealerRater
Jennifer Leon 03 Feb 2018
We had a perfect buying experience with the Onion Creek VW pre-owned sales group.
5 rate
Cars.com
Daniel Gonzalez 02 Feb 2018
Scott is professional and honest. He made the time out of his busy schedule to deliver my new vehicle in person. Can't get better than that!
5 rate
DealerRater
Chris 01 Feb 2018
I always receive great service. Stephen, the advisor is always very helpful and honest. The video sent by tech was very informative. Wish the price wasn't as much as it was.
4 rate
DealerRater
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