Listening to our customers is the only way for us to survive and thrive in this business. We want to know what our customers want, and what they expect of us. The reviews and testimonials below are what we have been listening to recently! Leave us a review today on Dealerrater.com, Cars.com, or Edmunds.com to tell us about your recent experience at Onion Creek Volkswagen in Austin, TX!
Always Working to Earn Your Business
Austin, Texas drivers enjoy our second-to-none customer service, our extensive selection of new Volkswagens and used vehicles, as well as our top-notch service center. When you purchase a new or used vehicle at Onion Creek Volkswagen, you become a part of our family. We want to try our hardest to make the process as streamlined and easy as possible for our customers. After you have found your new car, truck, or SUV, you’re encouraged to come back to the Onion Creek Volkswagen Service Center where we would love nothing more than to provide you with the auto services you need. We are also happy to provide our customers around Austin and San Marcos, Texas with service specials to help them save. If you have been in a car wreck or are looking to upgrade, we have the genuine factor-made Volkswagen parts that are designed to fit seamlessly onto your vehicle. Put your Volkswagen in the hands of technicians you can trust.
Should You Do Business with Onion Creek Volkswagen?
At Onion Creek Volkswagen, we strive for our customers to have a splendid experience when they are under our roof by providing hassle-free service with a smile. Read below and see if Onion Creek Volkswagen is the type of dealership that you would like to do business with. We are sure that our past customers can convince you on our reputation.
4.9 out of 5 stars
I give Volkswagen Onion Creek a 5 Star rating, because they were very professional and provided me with the best customer service during my stressful situation with my new vehicle that I purchased at Nissan of San Marcos...don't ever go there! VW Onion Creek even provided me with a loaner until I was able to figure out my transportation situation. Thank you to all the staff and especially Robert Rodriguez for all his hard work!
Great people to help you out. Luv my new ride,! Would recommend onion creek to anyone if they want great deals and services especially young man named Cole.
Bought my new Passat here last week. Priced all dealers from San Antonio and Austin. They were over $400 less than any other dealer. Certainly worth the 40 mile drive. Would highly recommend checkig them out if you are looking for a new VW.
I would recommend without hesitation purchasing a vehicle from this dealership. The individuals who work here are not your typical "car salesmen" - they give you space and answer any questions you have without overwhelming you. I also felt as though the dealership was EXTREMELY fair with me when it came to my vehicle trade in. My salesman was Keston Makil who did a great job by helping me, giving me space, was very knowledgable with all the answers he provided, and genuinely appearedas though he wanted my experience to be a great one. After purchasing my vehicle, Keston even took the time to go out to my car and help me set up the bluetooth on my cell phone to the car. Keston also took the time to go over several other working details about my car like cruise control. It is little details like this that made my experience such a great one. Final detail is that the owner of the dealership took time out of his day to thank me for the purchase and ensured my experience was a great one. I would without hesitation recommend this dealership.... More
Family - 3 kids.
After owning a Mazda 5 for the past 6 years we were on the look for a car that could fit the whole family comfortably. After some initial review/research online we narrowed it down to 3rd row, mid-sized SUVs.
We looked at the following:
Hyundai Santa Fe
Our experience at Onion Creek Volkswagen was excellent! The sales gentleman actually let us step into the building without meeting us in the parking lot and hounding which is the experience we'd had at other dealerships.
The sales gentleman was patient with the children and spent the needed time to showed us several colors/trims of Atlas SUVs.
When we decided to purchase, the staff was willing to stay after-hours on a Saturday to finish up the needed particulars. This consistency extended to when we took delivery, with the sales gentleman taking the time to explain the various safety and technology features in the cabin, despite it being very late that Saturday night.
Overall, great experience. Wouldn't hesitate to do business again in the future.... More
My salesperson was Jayne. All our communication was by email then text. I had been searching nationwide for a very low mileage TDI sportwagen black on black color.
Knowing that I would have to fly i go pick it up, then drive over 700 miles home, Jane handled the car transaction with pure transparency, and she arranged my airport pick up. I'm very hard to please, and Jane along with her finance man Tom made this painless, and professional. This is a very busy dealership, and would highly recommend them to anyone.... More
I brought my v,ehicle in for an airbag recall and they made the repairs very quick and greeted me as I pulled in and completed the repairs on time
We had a perfect buying experience with the Onion Creek VW pre-owned sales group.
I've owned three VW's so far, a 2014 GTI and currently two 2015 GTI's which my wife and I use as daily drivers. As a retired physicist and former race engines builder I can say with authority that this dealership's service department is by far the best, and when you combine that with their stellar sales team that means their the best Volkswagen dealership in Central Texas. Keep up the great work O.C.
I'm a college student with very limited knowledge on cars, so I was devastated when my 2012 Jetta stopped working. I liked that the service team created a video showing what was wrong with the car so I can send it to my dad. Steve, the service person, was very kind and patient with me throughout the whole process. My only complaint is that my tire pressure warning came on recently (about a week after the repairs), so I may have to go back to get that checked.