DEALERSHIP UPDATE ON COVID-19

First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Onion Creek VW is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.

We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Our steps include:

• Thorough cleanings of all dealership facilities daily
• Sanitizing gel and foam stations available on-site
• Requiring our staff follow CDC specific instructions on hand washing and the importance of staying home if they are not feeling well
• Adhering to the recommended six feet of social distance from other staff and customers and installing plexi-glass shields between customers and staff

In order to help protect our employees and to enable us to better serve you, we ask the following of our customers during this time.

• All customers will be asked to wear face coverings in accordance with regulations.  
• All customers will be asked to have their temperature checked via contactless infrared thermometers upon arrival.  
• If you have experienced any feaver or illness in the last 14 days please let us know and we would be happy to assist you with remote services.  

To provide the best possible services to our customers during this time we will be offering the following services to all customers.  

• Free remote test drives for all new and used vehicles*  
• Free remote contracting for all new and used vehices.  
• Free vehicle pick-up and delivery for all service customers**  
• Free vehicle sanitation prior to service re-delivery.

No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.  We look forward to having the opportunity to serve you during this time.

*Must complete credit application priot to remote test drives.  **Subject to availability.  

Together, we can maintain a healthy environment and combat the spread of COVID-19.

On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.